Plymouth Harbor offers concierge care management services as an option, providing additional support and advocacy as the resident navigates through the continuum of care. Our team of nursing professionals monitors medical needs and coordinates care on an ongoing basis.
Upon selection of this service a registered nurse care manager is assigned to oversee the resident’s care in all settings. The nurse is on-call for emergency room visits, and collaborates with all health providers to ensure continuity of care.
Concierge care managers are there to be a resource to you,
the resident, specifically in terms of education and guidance related to medical conditions and treatment options. They also identify and coordinate in-house and community resources to promote overall well-being. They act as a liaison, managing medical needs, appointments, test procedures – even assessing insurance claim appeals and activation of long-term care policies. Concierge care management is an ideal option for residents whose family members are not local or readily available to assist. Our care managers provide frequent updates to family, loved ones, and health care providers on behalf of the resident – especially in cases where they might not be able to relay details themselves.