Among the top reasons for moving into a Life Plan Community is a sense of security. Security, however, can take on several forms. By moving into Plymouth Harbor, residents can let go of their worries and take comfort in the fact that they will always be cared for. With helpful, friendly staff and a full continuum of care, residents know that any future needs can be provided within the community.
Furthermore, there is an increased sense of safety, freedom, and community — as residents are no longer responsible for the day-to-day demands of homeownership and are able to get to know their neighbors and engage in an abundance of new activities. Of course, there is also the added benefit of 24/7 security monitoring and security staff.
In total, Plymouth Harbor has 13 security officers, who each have first responder experience in a variety of different backgrounds —including law enforcement, military, and general security. In fact, combined experience in the security department here at Plymouth Harbor is more than 275 years. On any given day, there are three security personnel on campus during the day shift, and two during the second and third shifts. Throughout the entire campus, there are over 40 security cameras, with plans to install several additional cameras after the completion of the Northwest Garden Building.
While you may see and know many members of the security team, there is much that goes on behind the scenes. During each shift, security staff provide mobile and foot patrol of the campus; respond to alarms; aid with resident/guest assistance; assist in parking; provide shuttle service; guard against theft; maintain overall security; and write reports of daily activities and irregularities, such as equipment or property damage, theft, trespassers, or unusual occurrences. The Front Desk also aids in the security process by facilitating calls and serving as campus watch, keeping a close eye on all closed-circuit security cameras.
What sets Plymouth Harbor’s security team apart? According to Lyall Smith, Director of Concierge and Security Services, their willingness to go the extra mile, cooperating with all other departments. “Oftentimes, security staff are the only ones on campus after hours to assist with numerous requests, from simple to complex challenges,” he adds. “Plymouth Harbor is a ‘mini city,’ which creates similar demands of our security officers as they are the first responders on duty.”