At Plymouth Harbor, it is our top priority to ensure a happy, healthy, and most importantly, a safe and secure environment for our residents. We strive to ensure that residents are able to enjoy an increased sense of safety, freedom, and community, as they are no longer responsible for the daily demands of homeownership and Plymouth Harbor takes on the role of 24/7 security monitoring.
Plymouth Harbor has 14 security officers in total, each with first responder experience in a variety of different backgrounds, including law enforcement, military, and general security. During the first shift (the day shift), we have three security staff members on campus; during the second and third shifts, we have two security staff members. In addition to onsite manpower, there are more than 40 security cameras throughout our campus, with nearly 40 additional cameras coming online with the completion of the Northwest Garden Building.
There is much that goes on behind the scenes for our security team. During each shift, security staff provide mobile and foot patrol of the campus; respond to alarms; aid with resident/guest assistance; assist in parking; provide shuttle service; guard against theft; maintain overall security; and write reports of daily activities and irregularities, such as equipment or property damage, theft, trespassers, or unusual occurrences. The Front Desk also aids in the security process by facilitating calls and serving as campus watch, keeping a close eye on all closed-circuit security cameras.
Another measure that helps ensure resident safety is our safety pendants. Upon move in, each resident is given a pendant to wear while in their apartment, in the style of either a wristband or necklace. We encourage residents to take advantage of this safety feature in the event that they are alone in their apartment and find themselves in need of immediate attention. As soon as the pendant is activated, by the simple touch of a button, it sends the name of the resident and apartment number to all Home Care nurse and nursing assistant pagers.
It is important to note that this system is not designed to work outside of a resident’s apartment. However, for that reason, we also have several locations within the building that have pendants and/or alerts if you find yourself in need of immediate attention within these frequented areas. Please familiarize yourself with the location of these pendants listed below. If you are alone in these areas, we strongly suggest that you wear the pendant. Should you have any questions regarding these locations, alerts, or your personal security pendant, please contact Home Care at Ext. 210.
Outdoor Pool—Pendant and Alert
Indoor Pool—Pendant and Alert
Fitness Room—Pendant and Alert
Activity Alcove—Pendant and Alert
Hobby Shop—Pendant and Alert
Art Studio—Pendant and Alert
Hot Tub—Pendant and Alert
Women’s and Men’s Restrooms in the Wellness Center—Alert